Tiproll / For staff

Your tips, your rights.

If you work somewhere that takes tips or service charges, the law has been on your side since 1 October 2024. Here's what it means for you, in plain English.

All of the tips

Where your employer receives tips (like card tips or service charge) or controls how they're shared, they must pass on all of them to workers. Nothing can come off except the tax and National Insurance the law requires: no card fees, no breakages.

Paid on time

Tips must be paid by the end of the month after the customer left them. Tips from June have to reach you by 31 July at the latest.

A written policy

If tips are paid more than occasionally, your employer must have a written tipping policy that explains how tips are shared, and every worker at the venue must be able to read it, including if you're agency, part-time, on a zero-hours contract or don't share in tips.

Your record, on request

You can ask in writing for the record of tips for whole months you worked in the last three years, once every three months. Your employer must reply within four weeks, counting the day they get your request.

Expected by the end of 2026 (not law yet): a say in the policy

Once the Employment Rights Act 2025 changes start, your employer will have to consult workers (through a union or worker representatives where there are any) before writing their first tipping policy and at every review, share an anonymised summary of what people said, and review the policy at least every three years. The start date isn't confirmed yet.

If your workplace uses Tiproll

  • Your employer can give you a link (or a QR code on the staff notice) to read the current tipping policy.
  • When they lock a period, you may get a statement showing the pot, your hours, the method and your share, and nobody else's.
  • The staff page has a form to request your tipping record. Your employer gets a four-week countdown.
  • Consultation surveys are anonymous by design: links aren't tied to names, and results only show once at least three people have answered.

Tiproll doesn't decide how tips are shared or hold any money. Your employer does. If you have a question about your tips, ask the person named in your policy.

If something doesn't look right

  1. Ask first. Speak to the person named in your tipping policy, or ask in writing for your tipping record.
  2. Use the grievance procedure if it isn't sorted out.
  3. Get free advice from Acas on 0300 123 1100 or at acas.org.uk. You'll normally need to contact Acas for early conciliation before making a tribunal claim.
  4. Employment tribunal. Complaints about tips not being shared fairly or paid on time can be made within 12 months; complaints about the policy or records within 6 months (for problems from 1 October 2026). A tribunal can order your employer to pay the tips you're owed and award up to £5,366 compensation for financial loss.

Sources: Distributing tips fairly: guidance for employers (GOV.UK) and the compensation limit. The tipping law covers England, Wales and Scotland. This page is general information, not legal advice.

** For your manager **

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