Your written tipping policy, the staff consultation pack with anonymised summary, a staff notice and a reminder when it's time to review. One venue, yours to keep.
Essentials and Allocation cover 1 to 4 venues; Group covers five or more. Prices are per venue. Payments aren't refundable: the free trial is the way to try.
Compare
What's in each plan
Feature
Policy Pack
Essentials
Allocation
Group
Written tipping policy (print, Word, staff link)
Included
Included
Included
Included
Policy version history
Included
Included
Included
Included
Anonymous staff consultation + summary
Included
Included
Included
Included
Staff notice with QR codes
Included
Included
Included
Included
Review reminders
Included
Included
Included
Included
Records archive, locked for 3 years
-Not included
Included
Included
Included
Worker request portal + countdown alerts
-Not included
Included
Included
Included
Payment deadline tracker
-Not included
Included
Included
Included
Allocation engine (hours, points, equal, hybrid)
-Not included
-Not included
Included
Included
CSV import (Square, SumUp, Lightspeed, Zettle, Toast, any CSV)
-Not included
-Not included
Included
Included
Staff statements by email
-Not included
-Not included
Included
Included
Payroll export
-Not included
-Not included
Included
Included
Compliance check pack
-Not included
-Not included
-Not included
Included
Venues
1
1 to 4
1 to 4
5 or more
Price
£79 once
£19/venue/mo
£29/venue/mo
£20/venue/mo
FAQ
Questions, answered.
How does the free trial work?
Pick a plan and add a card at checkout. Nothing is taken for 14 days, and we email you 3 days before the first payment. Cancel from your account before then and you won't be charged. One free trial per account; the Policy Pack has no trial.
Can I get a refund?
Payments aren't refundable, which is why every plan starts with a free trial. Cancelling stops the next payment and your plan runs to the end of the period you've paid for. If something doesn't work because of a fault on our side, we'll put it right.
What happens if I cancel?
Nothing is deleted. Your account becomes read-only: you can still view and download everything, and answer worker requests. Choose a plan any time to carry on.
Can I change plan or number of venues later?
Yes, from your account, at any time. Changes are prorated, so you only pay for what you use.
How do I cancel?
One click from your account opens our billing portal, where you can cancel. Your plan runs to the end of the period you've paid for, and your records stay available read-only for three years.
Does the tipping law apply to my business?
If your business receives tips, gratuities or service charges, or controls or significantly influences how they're shared, the Employment (Allocation of Tips) Act 2023 applies in England, Wales and Scotland. You must pass every qualifying tip on in full, share it fairly and pay it on time, however rarely tips come in. If tips are paid more than occasionally and exceptionally, you also need a written tipping policy and records. That covers most restaurants, pubs, cafés and hotels, and many salons, barbers and taxi firms. A cash tip handed to a worker who simply keeps it, with no involvement from you, is outside the sharing rules. If tips at your venue all go straight to staff and they keep them, you still have to tell your workers that you don't need a written tipping policy, and why, and reply to any request for tipping records within four weeks to explain the same. Northern Ireland has its own employment law and these rules don't apply there.
Can I deduct card processing fees from tips?
No. Since 1 October 2024 tips must be passed on in full. The only deductions allowed are the income tax (and National Insurance, where it applies) that the law requires.
What's changing with the Employment Rights Act 2025?
The Act adds a duty to consult workers before you write your first tipping policy and every time you review it, to make an anonymised summary of their views available to everyone at the venue, and to review the policy at least every three years. None of this is in force yet. It's expected by the end of 2026, once Parliament approves a revised Code of Practice (consulted on until 29 September 2026), but the government hasn't confirmed a date. Tiproll's consultation tools are built around the draft revised Code.
Is the staff consultation genuinely anonymous?
Yes. Each survey link works once. We store answers under a random key with no time stamp and no link to the link that was used, and you only see results once the consultation has closed and at least three people have answered. Role groups with fewer than three answers are merged so no one can be singled out.
Do you pay my staff?
No. You stay in control of the money. Tiproll works out each person's share to the penny, keeps the record and gives you a payroll file. You pay tips through your normal payroll or bank.
Will staff see each other's tips?
No. A staff statement shows the total tips for the period, how the share was worked out and that person's own amount, never anyone else's, exactly as the Code of Practice requires.
Which tills and EPOS systems work?
Any system that exports a CSV. We include templates shaped like Square, SumUp, Lightspeed, Zettle and Toast exports, and a column mapper that works with anything else, or you can type totals in by hand.
What happens to my records if I cancel?
They stay yours. You keep read-only access so you can view and download your records for the three years the law requires, and answer worker requests. Nothing is deleted unless you delete your account.
Is Tiproll legal advice?
No. Tiproll gives you software, templates and information based on the law and the statutory Code of Practice. For advice on your specific situation, talk to Acas (free) or an employment solicitor.
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