Tiproll / Taxi firms
Tips added in the app or on the card reader? Pass them on, and prove it.
If passengers tip through your booking app or your card terminals and the money comes to the firm, the tipping law applies to drivers who are workers. Tiproll keeps the record and the policy straight.
| Person | Hours | Share |
|---|---|---|
| DanielDriver | 52h | £125.34 |
| AmiraDriver | 46h | £110.87 |
| KofiDriver | 38h | £91.59 |
| Total | 136h | £327.80 |
The problem
Why it's tricky for you
- Tips added in your booking app are paid to the firm first, then passed on.
- Many private hire drivers count as workers in law, not self-employed, and the tipping law covers workers. Check each driver's status.
- Drivers want to see the tips matched to their jobs, every week.
With Tiproll
How it gets easy
- Import app tips from a CSV and match them to drivers each week.
- Weekly periods with a pay-by deadline on every one.
- A request link drivers can use to ask for their records, answered in a click.
What the law asks
Six rules, already handled.
Pass on every penny
All qualifying tips, gratuities and service charges go to workers, with no deductions except the tax and National Insurance the law requires. That includes card tips, service charges and cash tips you collect or tell staff how to share, however rarely tips come in.
Share them fairly
Allocate using clear, objective factors and have regard to the statutory Code of Practice. Agency workers must be included on a fair basis. Tips are shared between the people working at the venue where they were paid: you can't pool tips across branches.
Pay on time
Tips must reach workers by the end of the month after the month the customer paid them: tips left on 23 June must be paid by 31 July.
Have a written policy
If tips are paid more than occasionally, you need a written tipping policy that says whether you ask customers to tip and how tips are shared. It must be available to every worker at the venue, including agency staff and anyone who doesn't share in tips.
Keep records for three years
Record all qualifying tips and how they were allocated to each worker, and keep the record for three years.
Answer record requests within four weeks
A worker can make a written request (once every three months) for the record covering whole months they worked in the last three years. You must reply within four weeks, counting the day the request arrives.
** Tiproll for taxi firms **
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